CONTACT US
You can contact us via our Call Center or WhatsApp line between 10.00 – 18.00 on Monday – Saturday.
BUYERS
sutore is Turkey’s first premium sneaker platform that provides online service for sneakerheads to carry out their purchase and sale transactions under the assurance of originality. sutore is an intermediary service provider platform, not a seller of products.
Every product sold on sutore is meticulously examined by experts in our control center and the authenticity of the products is verified by passing through many tests. sutore undertakes full responsibility if the product you purchase is not authentic.
sutore examines both the authenticity and condition of the products and only sends you “New, Unworn – Verified” products.
Since the models runs small, we recommend buying Jordan models 0.5-1 size, Yeezy models 1-1.5 sizes, Yeezy Slide models 1.5-2 sizes larger than Air Force-like models. Please note that these suggestions are advisory.
In sutore, the prices of products are determined by the sellers, sutore has no chance to interfere with the prices of the products. You can view the prices that sellers have set for the product by clicking the “Add to Cart” button on the product page.
Since the products sold on our site are produced in limited numbers, we unfortunately cannot give any information about when the products will come to our stocks. On the other hand, if you wish, we can perform a detailed stock scan between sellers.
First, the product you have purchased is delivered to our control center by the seller. The product is sent to you after its authenticity is verified. This process is completed in an average of 5-6 working days. For detailed information, you can review our Shipping page.
sutore is unable to make unconditional returns as it provides intermediary services within the scope of individual sellers who do not act for commercial purposes. For detailed information, you can review the Returns & Refunds page.
SELLERS
sutore is Turkey’s first premium sneaker platform. The fact that sutore is an exclusive platform and provides 100% assurance of authenticity greatly increases the likelihood of your products being sold and at the same time simplifies the sales process.
After logging in to your sutore account to access the merchant area, you can complete your registration from the “Satıcı Özel” page.
What should I do during the approval process? For your product to go on sale, you need to contact us via our WhatsApp line and share the documents to be requested with our team.
For your product to go on sale, you need to contact us via our WhatsApp line and share the documents to be requested with our team.
You can set the price of the product as you want through the seller area and update this price at any time.
sutore is an intermediary service provider platform, not a buyer of products.
Depending on the success rate of your transaction, your commission rate varies.
First, we congratulate you for the successful sale. After this stage, all you need to do is to pack your product in accordance with the instructions we have provided and send it to our control center.
On the first Wednesday or Friday following the verification of the authenticity of your product that reaches our control center, your payment will be credited to your account by iyzico.